BROSH Sub-Processors Page

 Last Modified: February 7, 2023



Details


This BROSH Sub-Processors Page is incorporated into the DPA and Agreement.  This page explains how BROSH engages with Sub-Processors.  

1.  Infrastructure Sub-Processors
2. Feature Specific Sub-Processors
3. BROSH Affiliate Sub-Processors
4. Updates to Sub-Processors

Please review each section for additional details.

1. Infrastructure Sub-Processors

To help BROSH deliver the Subscription Service, we engage Sub-Processors to support our infrastructure. By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data.

Third Party Sub-Processor

Purpose

Applicable Service

US Data Center Sub-Processor Location: United States

EU Data Center Sub-Processor Location: EU or Other

Amazon Web Services, Inc

Hosting & Infrastructure

Used as a on-demand cloud computing platforms and APIs

United States

Germany

Google, Inc.

Infrastructure -  Regional Data Processing

Data hosting provider

United States

Germany

**For further information regarding Cloudflare services, visit https://blog.cloudflare.com/introducing-regional-services/#eu.

 

2. Feature Specific Sub-Processors

Some of our features and integrations require the use of additional Sub-Processors. Some Sub-Processors will apply to you as a default, and some Sub-Processors will apply to you only if and when you opt-in.  We will notify you before you turn on a feature or install an integration that requires support from an opt-in Sub-Processor where indicated in the table below.

Third Party Sub-Processor

Purpose

Applicable Service

US Data Center Sub-Processor Location: United States

EU Data Center Sub-Processor Location: EU or Other

Google reCAPTCHA

Form submission spam prevention

Used for BROSH form submission spam prevention

United States

*United States

Meta Platforms, Inc.  


OPT-IN ONLY

Conversation Functionality

Used to support the connection of your WhatsApp Business account to the conversations inbox.


Use of WhatsApp is an opt-in integration. If you do not install the WhatsApp integration, no Customer Data will be shared.

United States

*United States 

Twilio, Inc.

Calling Functionality

Used as a service which allows BROSH calling

United States

*United States

*You may choose not to use the functionality provided by our Sub-Processors marked with an asterisk above.

 

3. BROSH Affiliate Sub-Processors

To help BROSH deliver the Subscription Service, we engage BROSH Affiliates as Sub-Processors to assist with our data processing activities.  By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data. 

BROSH Sub-Processor

Purpose

Location

BROSH AS LTD.

Services & Support

Israel

 

4. Updates to this Page

Due to the nature of our global business and our ongoing efforts to delight our customers, our business needs and services providers may change from time to time. For example, we may deprecate a service provider to consolidate and minimize our use of service providers. Similarly, we may add a service provider if we believe that doing so will enhance our ability to deliver our Subscription Service. If you opt-in to receive such email, we will notify you at least 30 days prior to any such change.

For more information on BROSH’s privacy practices, please visit our Privacy Policy. If you have any questions regarding this page, please contact us at support@brosh.io.

 

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